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GreenON Installations program (the "Program") Terms and Conditions

These terms and conditions form part of the application form for the GreenON Installations program (the "Program"). The Program is being administered by the Independent Electricity System Operator (“IESO”). By submitting your Program application, you confirm your consent to, and agree to comply with and be bound by, the following:

  1. All information contained in your application is complete, true and accurate.
  2. You either: (i) live full time in the property identified in your application (the “Property”) and it is your primary residence; or (ii) you are the building owner/manager of the Property.
  3. Subject to the availability of funds and approval of your application, Smart Thermostats (as defined in the application and in paragraph 4 below) may be provided and/or installed at no cost to you. If you and the Property are offered any Smart Thermostats or other energy efficient products or devices, you will be required to complete a Participant Agreement form and agree to the thermostat manufacturer’s terms of use and privacy policy to receive any such items. If you are the Property owner/manager and submit an application with respect to a rented property, you will be solely responsible for informing your tenant and obtaining all required consents for the collection, use and disclosure of the tenant’s information in connection with the Program.
  4. At a minimum, to be eligible to participate in the Program, the Property must have an existing thermostat (which is not a Smart Thermostat) that can be removed and decommissioned. “Smart Thermostat” means a smart learning thermostat with advanced features and functions, which at a minimum shall include Wi-Fi enablement, remote access, occupancy scheduling and geofencing. IESO will, in its sole discretion, determine which Program applicants are approved to receive a Smart Thermostat.  IESO may refuse to provide Smart Thermostats and other energy efficient devices and products at any time and for any reason, including due to conditions in the Property that would prevent energy efficient products or devices from resulting in electricity savings, failure to meet the Program terms and conditions, safety conditions or lack of funds. IESO MAY DETERMINE AT ITS SOLE DISCRETION WHICH SMART THERMOSTATS AND OTHER ENERGY EFFICIENT DEVICES AND PRODUCTS WILL BE PROVIDED AND MAY REFUSE TO PROVIDE ANY ITEM FOR ANY REASON. IESO HAS THE RIGHT TO TERMINATE THE PROGRAM AT ITS DISCRETION.
  5. If your application is approved, you authorize IESO and/or its contractors to enter the Property and conduct an energy efficiency audit at no cost to you.
  6. You agree to participate in any follow up surveys, studies, audits, evaluations or verifications conducted by IESO or Ontario Climate Change Solutions Deployment Corporation (“Green Ontario Fund”) and/or their respective agents  in connection with the Program, including for the purpose of proper administration, monitoring and verification of your application or evaluation of the Program, and will provide to IESO and Green Ontario Fund reasonable access to the Property for such purposes.
  7. You will not remove any replaced fixture or appliance before the expected service unless the equipment fails or is replaced by a more energy efficient measures (such more energy efficient measure is not eligible to be provided by the Program).
  8. Your information will not be shared except as set out in your application, these terms and conditions and/or your Participant Agreement.
  9. IESO and Green Ontario Fund and/or their respective agents may share your information (name, address, telephone number, email) with your natural gas distributor for the sole purpose of offering additional energy efficiency program opportunities that may benefit you or the Property.
  10. You agree that all right, title and interest in and to all benefits or entitlements associated with decreased environmental impacts now or in the future, direct or indirect, arising as a result of, relating to or in connection with the electricity savings or demand savings for which the Smart Thermostats or other energy efficient devices and products have been provided, and the right to quantify and register these, including without limitation, any energy efficiency certificate, renewable energy certificate, credit, reduction right, offset, allocated pollution right, and emission reduction allowance (collectively, the “Environmental Attributes”) are hereby transferred and assigned, or to the extent transfer or assignment is not permitted, held in trust in favour of IESO and Green Ontario Fund. IESO and Green Ontario Fund shall be entitled, unilaterally and without your consent to deal with such Environmental Attributes in any manner it determines. You acknowledge that IESO and Green Ontario Fund may direct you to take such actions and do all such things necessary to certify, obtain, qualify and register with the relevant authorities or agencies such Environmental Attributes for the purpose of transferring, assigning, or holding in trust, such Environmental Attributes to and for IESO and Green Ontario Fund. You shall comply with any such directions, and you will be entitled to reimbursement of the cost of complying with such direction, provided that IESO and Green Ontario Fund, acting reasonably, have approved such cost in writing prior to the cost being incurred by you. Notwithstanding the foregoing, you may market, report and publish the environmental benefits and savings results associated with your participation in the Program.
  11. Neither IESO nor Green Ontario Fund nor any of their respective service providers, agents, officers, directors, employees, affiliates and such affiliates’ respective officers, directors or employees (collectively “Representatives”) will be liable for any injury, damage or loss to persons or property (including without limitation any economic loss, loss of goodwill, loss of profit or any direct, indirect, special or consequential damages, and any costs, losses, expenses, fines, liabilities, obligations, actions, causes of action, suits, proceedings, debts, penalties and demands arising therefrom or connected herewith, of any nature or kind whatsoever, arising from or related to the audit, installation or the use of the Smart Thermostat or other energy efficient products or devices, whether in accordance with the manufacturer’s instructions or otherwise, or from any actions, omissions, negligence or misconduct by IESO, Green Ontario Fund, or their respective Representatives or any contractor who delivers or installs the Smart Thermostats or other energy efficient devices or products, and you hereby release IESO, Green Fund Ontario and their respective Representatives of, from and against any of the foregoing.
  12. In the event that you are selected to participate in the Program, neither IESO nor Green Ontario Fund nor any of their service providers make any representation or guarantee as to any actual electricity or financial savings that will result from your participation; your actual savings will vary and will depend on a variety of factors.  Without limiting the generality of the foregoing, you acknowledge that your participation in the Program is based upon your own assessment of the Program and not on any reliance on anticipated or projected results, and that such participation may not result in the achievement of any electricity savings or demand savings, which are expressly disclaimed by you.  Except as specifically set forth or referenced in your application or these terms and conditions, neither IESO nor Green Ontario Fund make any representations, warranties or conditions, express, implied, statutory or otherwise, regarding any matter, including any implied warranties or conditions of quality, workmanship, safety, legal compliance or fitness for a particular purpose as to the Smart Thermostats or any other energy efficient devices or products supplied and/or installed in connection with the Program. Without limiting the generality of the foregoing, neither IESO nor Green Ontario Fund accept any responsibility or liability for the acts or omissions of the manufacturers of the Smart Thermostats, including any collection, use of disclosure by any of them of your personal information
  13. Your application will enure to the benefit of and be binding on you and IESO and each party’s heirs, representatives, successors and permitted assigns. Your application may not be assigned by you to another person other than an affiliate except with the prior written consent of IESO, which consent may be unreasonably withheld or delayed.
  14. Both you and IESO will comply, in all material respects, with all laws and regulations required to be complied with in the performance of its obligations hereunder.
  15. As a participant in the Program, you consent to the collection, use, disclosure and other handling of any information about you or the Property that you provide to IESO or our contractors to: (i) administer, evaluate and verify your application to participate in the Program, (ii) communicate with you, including by email or other electronic means, (iii) operate, administer, assess, audit, evaluate, analyze, request input on or report on the Program, and (iv) develop, promote and provide you with information about this or other energy efficiency programs.  For the same purposes, IESO may combine this information with other information that IESO has or collects about you or the Property, including current and historical energy use and consumption which you agree that we may collect from other third parties including local electric and gas utilities, and thermostat manufacturers.  IESO may share your information and information about the Property with the Ministry of Environment and Climate Change and the operators of other energy efficiency programs, including Green Ontario Fund.  If IESO does so, IESO will require the recipients to use such information only for the purposes identified above.   You acknowledge that IESO is relying on you to obtain any required consents from other individuals, including occupants of the Property, whose information may be collected, used or disclosed in accordance with these Terms and Conditions.  You agree that you have or will promptly obtain all such consents including from the legal guardians of any minors, and, if applicable, any tenants, in connection with collection, use or disclosure of information required for the administration of the Program.  For more information about how IESO handles personal information see our privacy policy at
  16. IESO is committed to protecting the personal information in its custody or control in accordance with applicable privacy laws. You may access or obtain a copy of IESO’s privacy policy at